POS Integration

Shift4 POS Integration

Connect your in-store transactions to your loyalty program automatically. LoyaltyMatch works with Shift4 POS to identify members, send transaction data securely, and award points in real time.

Shift4 Payments

Shift4 POS + LoyaltyMatch

Real-time rewards for in-person purchases

Turn Every Sale Into Loyalty

Link in-store purchases to member profiles and reward customers automatically without changing your checkout flow.

Automatic Point Awards

Completed Shift4 transactions flow into LoyaltyMatch and trigger point awards based on your program rules.

Flexible Member Lookup

Associate purchases to existing members using either an email address or phone number at checkout.

Clean Transaction Data

Subtotal, customer identifier, location, timestamp, and transaction reference are captured to power rewards and reporting.

Multi-Location Ready

Submit installation requests per POS location and scale the integration across a single venue or a full network.

How It Works

A smooth, invisible rewards engine behind every in-store transaction.

1

Identify the Customer

At checkout, staff locate the member using an email address or phone number.

2

Send Transaction Data

Completed Shift4 transaction details are securely passed to LoyaltyMatch automatically.

3

Apply Reward Rules

LoyaltyMatch calculates points based on your active program configuration and purchase rules.

4

Update the Member

The member account is updated instantly so rewards and balances stay current in real time.

Installation & Setup

Getting started is straightforward, and our team helps configure the connection so each location is ready to award points correctly.

1

Install the LoyaltyMatch app

Start by installing the app from the Shift4 Marketplace.

2

Submit location requests

Provide an installation request for each POS location that should participate in the loyalty program.

3

Configure and sync

LoyaltyMatch connects your locations and validates that transaction data is flowing correctly.

4

Define point rules

Set your earning logic and start rewarding customers with no manual entry and no delays.

Member Identification

The integration is designed to keep checkout simple while still linking in-store activity back to known loyalty members.

Email Address

Fast lookup for members already in your loyalty database.

Phone Number

A simple alternative that avoids cards, barcodes, or extra hardware.

Front-line staff can associate a purchase with a member quickly, without interrupting the existing Shift4 checkout experience.

What Data Is Captured

LoyaltyMatch receives the transaction details needed to award rewards accurately and understand customer behavior.

  • Transaction subtotal

    Used to power points calculations and reward logic.

  • Customer identifier

    Email address or phone number to match the transaction to a loyalty member.

  • Location or venue ID

    Supports multi-location reporting and location-aware reward configurations.

  • Timestamp and transaction reference

    Provides auditability, reporting context, and traceability for each purchase.

Why it matters

The integration is built to keep data collection focused on what drives rewards and insight. That means your loyalty program can run in the background while still giving you a clearer picture of spending patterns, repeat behavior, and location performance.

The result is a lightweight integration that is easy to manage and still powerful enough to support real-time engagement and reporting.

Benefits

Automated Rewards

Points are awarded instantly with no staff intervention after the purchase is complete.

Increased Engagement

Every in-store transaction becomes another reason for members to come back and keep earning.

Seamless Experience

The integration works within your current Shift4 checkout flow without extra cards or hardware.

Real-Time Tracking

Members see balances update immediately, which reinforces the value of your program at the moment of purchase.

Designed for Simplicity

1

Integration pattern built for a single location or a large multi-venue network.

0

Manual point-entry steps required once the integration is configured.

2

Member identifiers supported at checkout: email and phone.

24/7

Always-on transaction listening so rewards continue working in the background.

Get Started

Ready to connect your Shift4 POS to LoyaltyMatch? Install the app from the Shift4 Marketplace and submit your location requests. Our team will take care of the rest and help you get live quickly.

Need help planning your rollout? Contact LoyaltyMatch.